Support

Write to hello@playpurrcade.com. A real person answers, usually within two days.

I bought the full game. How do I get it on another iPhone or after reinstalling?

Open Settings in Purrcade and tap Restore purchases. It uses your Apple ID; there is no Purrcade account.

Can my partner or family use my purchase?

Yes. The full game supports Family Sharing. Anyone in your Apple Family Sharing group gets it at no extra cost: they open Settings in Purrcade and tap Restore purchases.

What do tips do?

Nothing in the game. They are a thank-you that keeps Purrcade free of ads.

I want a refund.

Apple handles all payments, so refunds go through Apple at reportaproblem.apple.com.

Is my progress saved?

Scores, coins and your room are stored only on your iPhone. Deleting the app deletes them. There is no cloud sync and no account.

How do I add the room widget?

Open Purrcade once, then touch and hold your home screen, tap Edit, then Add Widget, search for Purrcade and pick a size of "My Room".

Something is broken.

Email hello@playpurrcade.com with your iPhone model, iOS version and what happened. A screenshot helps.